What if small shifts in your approach could make a big difference in how supported and confident your clients feel?

Career transitions are more than just logistics – they're deeply personal journeys that require both strategy and support. But in a world of deadlines, targets, and protocols, does it ever feel like the heart of career practice is getting lost?

In this course, you'll explore simple yet powerful techniques to strengthen your connection with clients and enhance the impact of your practice. It’s not about doing more – it’s about taking an adaptable approach that can transform clients' well-being, confidence, and career outcomes.

A quick overview

Hit play to learn more about ‘Providing a Safe Harbour for Your Client’.



Learning outcomes

Engaging with the learning content and activities in this course will equip you to:

  • Assess your client’s readiness for engaging in the career plan

  • Approach your practice with genuine empathy

  • Discover strategies to listen deeply and uncover true concerns and needs

  • Inspire new perspectives in your clients and foster their confidence

Course curriculum

Take a peek at the course's lessons:

    1. Welcome!

    1. Introduction

    2. Holistic Approach to Client Change

    3. Where is Your Client in the Change Process?

    4. Constraints for Holistic Approach

    5. Taking Steps Toward a Holistic Approach

    6. Tune into Client Readiness

    7. Meet Your New Clients

    8. Recognizing Readiness

    9. See the Client's Perspective

    10. Stepping into Your Client's World

    11. Approaching Change with Empathy

    12. Listen for the Nuances

    13. Bouncing Ideas Back

    14. Amplifying your Listening

    15. Explore New Pathways

    16. Encouraging a New Perspective

    17. Unlocking Opportunities

    18. Sharing Your Wisdom

    19. Putting it all Together

    1. Congratulations!

    2. Download Your Workbook

    3. Tell us about your experience

About this course

  • $79.00
  • 23 lessons
  • 3 hours (average)
  • Online & self-paced
  • 1-year unlimited access

What else can I expect?

Our courses take months of dedicated teamwork to evolve from the drawing board to the final product that you'll get to experience here. We take great pride in creating high-quality learning content and hope that you'll enjoy a unique and valuable experience. Here are some course highlights:

  • Workbook

    Personalized, comprehensive workbook - packed with key course takeaways, your notes and insights, and additional resources.

  • Group discussion

    Engaging course discussions - gain valuable insights from peers, explore diverse perspectives, and contribute your own thoughts to enrich the conversation.

  • Scenario

    Real-world application - get multiple opportunities to apply what you’re learning to the real world by engaging with the different realities of three practice clients.

Who is this course for?

This course is for anyone who works in the career development field and wants to improve their relationship to change. Whether you work directly with clients, manage projects, or provide leadership to an organization.

Career Practitioners • Case Managers • Career Coaches • Project Managers • Program Managers • Team Leaders

What if I’m not a career practitioner, will I benefit from this course?

Definitely! Our courses are targeted to the environment of career development but anyone working in human services and client-supporting roles (or who are simply interested in expanding their knowledge about navigating change!) will benefit from this course.

Other common questions

  • How long does this course take?

    This course takes 3 hours but this is just a rough average. The benefit of a self-paced format is that you can manage your own time. If you want to spend more time revisiting a concept, digging deeper into the resources provided, or engaging in discussions, you are more than welcome to do so.

  • Is there a final assessment?

    No. Throughout the course, you will be prompted to reflect, answer questions, and add notes related to your learning. This helps to create a much more meaningful and personal experience. Your inputs are private and part of the workbook that you get to download at the end of the course.

  • Will I get a certificate?

    Yes. Your certificate will be available once you reach 100% completion of the course.

Pricing Options

When you enroll in this course, you get one year of unlimited access to come back and review as much as you want.

This course is also part of a comprehensive learning experience when you purchase The Art of Navigating Change 3-course bundle.

Why enroll in the bundle?

Change is happening more frequently for everyone. We can all benefit from taking time to understand how to manage it better, learn from it, and thrive in the face of it. The bundle offers a 3-course well-rounded learning experience at a discounted price.

• Embracing the Waves of Change
• Taking the Helm of Workplace Change
• Providing a Safe Harbour for Your Client
I want to learn more about The Art of Navigating Change bundle!

Questions about our courses?

If this is your first course with us or if you have questions about the learning format, we recommend that you check our Frequently Asked Questions.

Go to FAQs

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